Ratings & Reviews
Resident Reviews
|Recommended: YesProperty Is In A Nice Area With Plenty To Do — Property is under new ownership for the 3rd time since I have lived here, the previous company that owned it was horrible with customer service. It's too early to tell how the new management team will be but so far they have been a huge upgrade over the last one. There is plenty to do in the area from dining to bars and activities Go Ape and Creve Coeur Lake
response from property -Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great location, we are happy to hear you are loving it as well. If you have any other feedback, please contact us. Thanks again! Best Regards, Haven on the Lake Management Team
|Recommended: NoHas Improved In Grounds Appearance Since New Management — Its high price however does not offer quality in overall service. Although I have found Natalie staff member to be very helpful and professional. Recommendation for raise.
Thank you for your review Rosalind. We are sorry you have not felt good overall quality while living with us. We do our best to create a welcoming community here and would be happy to hear further feedback about that. We are please to hear about your positive experience with Natalie. We appreciate all the feedback we receive. Best regards, The Haven on the Lake Management Team
|Recommended: NoToo Old — Apartment seems to have tons of mold walls with tons of water marks
Thank you for your review, Ricardo. We apologize for the issues with the status of your apartment. We do our best to keep our apartments clean and up to date. We would be happy to discuss your concerns further. Please feel free to contact us at (305) 961-1035. We appreciate all the feedback we receive. Best regards, The Haven on the Lake Management Team
|Recommended: NoAs Average As They Come — You might have a crack addicted neighbor that steals from you, you might have cool people you say hi to in passing. Just a roll of the dice with haven.
Kalen, thank you for making us aware of your concerns. We apologize on behalf of the company for you haven't had a good experience with other residents. We are determined to make our community better. We would like to personally address your concerns. Please contact us so that we may discuss any unresolved concerns you may have. Deepest regards, Haven on the Lake Management Team
|Recommended: YesWonderful — It’s quiet and clean
Robert, thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home.
The Haven on the Lake Management Team
